The product sheets you have access give a technical description of the products as well as standard delivery times as an indication. Boating items are directly available from our specialist dealers.
Only spare parts are available from the general public.
Any purchase made implies full acceptance by the purchaser of the conditions provided below.
2. APPLICABLE REGULATION
This sale or order is granted and accepted under the following general conditions. These conditions apply notwithstanding any contrary clause in other documents attached to the quotation. The purpose of the present general conditions is to define the rights and obligations of the parties in the context of the on-line sale and/or the on-line sale of the products offered via the website "www.t-top.fr" by the company T-TOP, Sarl to the capital of 270 010 €uros whose head office is located ZA Espace Vie Atlantique Sud, Rue René Couzinet, 85190 AIZENAY, registered at the RA.
3. VALIDITY OF THE OFFRE
Any price offer made by the company is deducted if it is not accepted by the customer within one month of its date of issue. The subject-matter of the order will not result in any warranty restraint unless the particular conditions are properly accepted.
Except as specific conditions established between the company and the customer, delivery times are provided for information purposes only. The T-TOP SARL will always strive to meet these deadlines. The seller is not responsible for delivery delays, once the goods are shipped. In the event of failure to comply with the deadlines indicated, this delay will not result in the cancellation of the order, nor can it result in delay penalties, in any way indemnities.
a. Damaged packaging: On the day of the reception, it is up to the buyer to issue on the receiver transport precise reserves: pressed material, striped, cardboards torn off ... (Do not put “subject to unsealing”). If possible take exhaustive photos. Within 72 hours of delivery, send an R+AR mail to the carrier notifying the dispute with all supporting documents.
b. Undamaged packaging: It is essential to verify the condition of the delivery and to send the remarks within 48 hours. In addition to this period, the handling of the damage caused by the transport cannot be guaranteed.
The prices are indicated in Euros all inclusive taxes (TTC) and excluding participation in installation, logistics and shipping costs charged as an additional charge and indicated prior to final validation of the order form. They are the ones in force at the time the order is validated by the customer. The price can be increased at any time without prior information. Any confirmation of quotation and therefore order is valid acceptance of the prices.
7 THE ORDER
Any acceptance of a quotation will result in a purchase order (BDC), which will definitively confirm the order.
8. DELIVERY AND INSTALLATION
It is up to the customer to verify the good condition of the goods at the time of delivery and/or installation and to issue the necessary reservations in writing to T-TOP. If necessary to issue reservations to the carrier (see art. 5). For export, these reserves must be made within 3 days of receipt of the goods. It is imperative to provide all evidence regarding the reality of defects or missing. After this period, any product will be considered accepted and free of any apparent and/or missing defects and no merchandise returns will be accepted without these conditions.
9. ANNULATION OF COMMANDE
Any cancellation must be notified in writing no later than 10 days after validation of the order. All production carried out will remain due except prior agreement. Failure to comply with this period will result in a total retention of the amounts paid.
Unless otherwise stipulated on our part, all our interventions are payable upon receipt of the invoice, in accordance with the Act of 31/12/1992 and the prescribed payment dates. For any first order the payment will be anticipated. Sté T-TOP also reserves the right to claim an advance payment if the reliability of the buying company requires it.
· The default on the fixed maturity will result in a delay interest of at least once and a half the rate of the legal interest
· For important work or contracts with execution schedule, the specific conditions will be defined between the parties
· The partial contestation of an invoice does not exempt the customer from paying the uncontested party, the default of payment results in the enforceability of the moratorium interests
· No payment may be suspended without prior agreement
11. AND RESPONSIBILITY
The goods sold are guaranteed against any malfunction under the conditions specified by the manufacturer.
The warranty applies to:
• The canvases and structures for a contractual period of 2 years
• Glasses for a contractual period of 1 year.
The warranty start date corresponds to the day of the shipping date of the product, notified on the delivery voucher. The guarantee is excluded if:
• the malfunction results from an intervention on the property carried out without authorization
• If the defective operation arises from the normal wear of the property or from negligence or from a failure of maintenance by the customer
• If the malfunction results from force majeure. Also excluded from this warranty, damage to property sold by storm, storm and hail
Any dispute must be declared by mail within 15 days of delivery or after installation of a product. (3 months for export) If the customer fails to comply with the terms of this article, the customer will not be able to make any other claim relating to the apparent defects of the products delivered by T-TOP. The Products are then deemed to be free from any apparent defects.
Disputes that may arise from past orders or the execution of work, in the event of a warranty appeal or a plurality of defendants, shall, in the absence of amicable agreement, be the exclusive jurisdiction of the courts in which the head office of SARL T-TOP is located. In the event of disagreements or impossibility of amicable settlement, disputes will be submitted to the competent court of La Roche Sur Yon.
14. PROPERTY RESERVATIONS
Pursuant to Act No. 81-335 of 12 May 1980 and section 121 of Act No. 85-98 of 25 January 1985, the goods delivered remain the property of the contractor until the full payment of the corresponding invoices. Under the guarantee, the company will replace the recognized defective parts free of charge.